Delivery Associate

K&B True Value is a fast paced quality hardware store and is always on the lookout for talented, energetic team members. Departments include: lawn & garden, hand & power tools, auto, marine, hardware, plumbing, electrical, paint, and housewares. We are like a family — many employees have been here for over 15 years. We are growing and need more employees! The delivery associate position is extremely important to the success of the store as it is the only K&B True Value representative a customer invites to their home.

Download Employment Application – Please complete and return to our store by email (, mail (912 Forest Drive, Annapolis, MD 21403), or in person.

Location: 912 Forest Drive, Annapolis, MD 21403.

Delivery Associate

K&B True Value is looking for a part-time Delivery Associate who has a passion for helping customers. Delivery Associates are responsible for maintaining a clean and well-prepared delivery vehicle including washing and waxing as needed; maintaining current inspections; and keeping a full tank of gas, proper oil and fluid levels, and a clean interior. You will also be responsible for delivering K&B True Value products to customers’ homes and providing other customer service functions. Is efficiency your passion? Are you constantly striving for accuracy? Do you want a fast-paced environment? Do you like helping people? If so, please apply!

Please note: This is not a small parts delivery service. The delivery associate must be able to regularly lift 40 pound bags — 200 bags in a shift is common — and products up to 60 pounds periodically. Most deliveries are for curbside service, but not all, so the delivery associate must be able to carry 40 pound bags down flights of stairs and stacked into basements and crawl spaces.

Primary Responsibilities:

  • Greet customers with friendliness and a big smile
  • Establish a genuine rapport with customers
  • Educate customers on products and features
  • Provide guidance on customers’ projects
  • Inform all customers of sales promotions
  • Communicate customer feedback and possible solutions to the K&B True Value team

Job-Related Competencies:

  • High attention to detail
  • Eagerness to ask questions and problem solve
  • A great attitude, high motivation, energy, and intelligence required
  • Physical strength to lift and carry items to be delivered, per note above
  • Friendliness


  • Hardware experience preferred, but not necessary as we will provide training
  • Bilingual desired, but not necessary (we won’t provide training)


  • Generous merit bonus program
  • Employee discount

Special Notes of Interest:

  • Part-time employees are scheduled for 12-31 hours per week.

K&B True Value is an Equal Opportunity Employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

We welcome you to download an Employment Application – just complete and return it to our store by email (, mail (912 Forest Drive, Annapolis, MD 21403), or in person.

Interview Tips*

With all the job hunting going on right now, I get a lot of questions about how applicants can put their best foot forward and get hired.

To get the best information possible, I went to the source and surveyed a group of hiring managers. They shared the following tips — things they won’t tell you at interviews, but sure wish you knew before you came in the door.

1. Know your stuff. Before any interview, do your homework and research the company. Very few candidates do this, so if you are one of them you’ll immediately set yourself apart. Research the industry and, at the very minimum, read every page of the company website to learn more about clients, services, management and competitors. Read the company press releases to find out what their latest projects are. Utilize websites like LinkedIn or Google to learn the background of the people you’ll be meeting.

Sample comment: “I have always been astounded when I ask the question ‘Do you know what we do?’ only to get a response like ‘I sort of have an idea.'”

2. Show that you’re a good match for the job and organization. Tell the interviewer how you see yourself fitting into the company and what value you’ll be able to add quickly. Show that you’re a team member who’s willing to go to the mat, and that you’re not just in the job until something better comes along. Strong commitment and positive attitude often go further than actual skill — as long as you are teachable, open to feedback and a quick study.

3. Don’t be late. Allow yourself enough time to get lost or delayed in traffic. Make a dry run the day before so you know exactly where you’re going, the best way to get there, and where to park. Have the phone number of the interviewer with you so if you’re unavoidably delayed you can call and see if you should still come or if another time would be better.

4. Don’t be early. If you’re really early, find a place to freshen up a little bit and wait until your appointment. You can present yourself 5 – 10 minutes before your interview time, but no earlier. The interviewer is on a schedule and doesn’t want to see you until the appointment time.

5. Dress appropriately. This sounds simple, but too many people show up for an interview with dirty, unpressed clothes, uncombed hair, and/or needing a shower. Sample comment: “If someone wants a job in my office, they need to show me that they are capable of looking the part. If you would wear it to the gym or the grocery store late at night, it’s probably not good for an interview.”

6. Practice the basics. You know you’re going to be asked the following: “Tell me about yourself”; “What are some of your weaknesses?”; “Tell me about a time you disagreed with your manager”; “Why do you want to work for XYZ Corp?”, so have well-crafted, concise, intelligent and creative responses ready.

7. Make the interviewer’s job easy. The interviewer is probably almost as nervous as you are. Anything you can do to make his or her job easier will be a huge boost for you. Remember — it’s a conversation. Don’t hog the discussion, tell rambling, self-serving stories, or make the interviewer drag information out of you piece by piece. Sample comment: “I wish they knew that I don’t care about past paychecks or stories, just what they are going to do for me and how they will help this company get to the next level.”

8. Prepare intelligent, thoughtful questions. The questions you ask the interviewer are as important to your suitability for the job as the ones the interviewer asks you. Note: asking about pay, benefits or time off at the start of an interview doesn’t qualify as either intelligent or thoughtful.

9. A professional, polished resume. These things will get you put in the “no” pile immediately: typos and grammatical errors; a generic resume with no specifics; an inappropriate email address (a real example:; a cover letter that’s not keyed to this particular job. When emailing your resume as an attachment, use your full name in the file name, as in “Susan Jones Resume” and not “My Resume”.

10. Don’t forget your manners. Introduce yourself politely and remember the interviewer’s name. Don’t take a seat until offered one. If someone else comes into the interview and is introduced to you, stand up. Say “please” and “thank you”. On the way out, thank the secretary or receptionist — and make sure you got his or her name, too. Send a hand-written thank you note within 24 hours of your interview.

11. Ask for the job. Too many candidates hold back for fear of looking too eager or too anxious. If you think you’re a good fit for the job, and you want to work for the company, say so. It shows your passion for the opportunity and your willingness to take a risk and try to close the deal now.

*Courtesy of New Grad Life blog, the link to which has since been removed.