Ways to Shop With Us

K&B True Value is committed to customer service, convenience, and safety, so we give you your choice of preferred ways to shop for all your favorite items!

Shopping Options

  • In-store
    – With thousands of in-stock items, you’ll enjoy browsing our aisles to find exactly what you need. And if we don’t have it, we’ll be happy to help order it for you. Please note our store hours above the menu bar.
    – During the COVID-19 pandemic, please remember that we adhere to local and federal guidelines which include wearing a mask fully over your nose, maintaining a distance of at least 6 feet from other shoppers and our employees, and allowing a maximum number of shoppers at one time. Please visit our COVID-19 page for more information.
  • Online
    – If shopping from home is easier, visit our online store for all the same in-stock items you would find if you were at the store in-person!
    – You’ll feel comfortable checking out with our encrypted payment process.
    – When ordering online, please allow up to two hours to fulfill your order and we will text or call you when it is ready to be picked up. If more than two hours have passed without hearing, please text us 410-231-7878 or call us at 410-268-3939 and we will provide the status of your order.
    – If you have any questions, you can text us at 410-231-7878 or call us at 410-268-3939.
  • Phone
    – We accept orders for bulk items during business hours over the phone at 410-268-3939.

Picking Up Orders

  • In-store
    – If you prefer to use your own vehicle for large orders, we’ll make arrangements for you to easily load your purchases.
  • Curbside
    – Simply call ahead with at least 15 minutes’ notice, then drive to our parking lot and we’ll load your vehicle with your online purchase.
    – You can also text us when you arrive by sending a message to 410-231-7878.
  • Delivery
    – For purchases of $50 or more, and up to 25 bags, we offer free delivery for True Value Rewards members who live within 5 driving miles.
    – Charges apply for those who are not True Value Rewards members, or who live beyond 5 driving miles, or who purchase more than 25 bags of a product(s).
    – The True Value Rewards program is free join – simply ask an associate.
    – Orders received by 3PM will receive delivery by 8PM the following day
    Visit our Delivery page for more information.
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